OVERALL RATINGS

Last Month, we received this overall rating from one of our customer in Indonesia, which giving us a lot of encouragement under this previous condition. Although, it is not 100 but higher than 80 very good as explained by the user. Thanks for the commendation from our user.

Since Covid-2019, it seems everything going on difficultly. We can not visit and same as our customer, they can not visit manufacture, factory, workshop….

Everything slowly moving and changing, we are still working as what we want, which is our life goal, trying to finish each inquiry / order same as you are the user.

The Covid condition seems to have increased our distance but has shortened our distance. We are not tired of running on the road, but have more time to sit down and communicate with customers: text, voice or phone video. I find this may be a better way to communicate, at least for me. Without the urge to face-to-face, video conversations allow us to better work towards getting a job done together.

Perhaps this is the precipitation brought to us by years and experience. No matter when and what environment, doing everything well with heart is the best communication and understanding between people.

We will take a more serious attitude, never fail to live up to the encouragement and recognition of all users, and better respond to every inquiry and serve every user well.